ISO INTERNATIONAL STANDARDS

ISO Standards are those models that serve as a reference for the manufacture and/or evaluation of a product, performance of a process or provision of a service.

ISO: International Organization Standardization is in charge of creating standards in order to unify them and make them international. Likewise, the ISO Standards, despite being voluntary, have been consolidated internationally as they guarantee to be very useful tools to guarantee the quality and the good performance of internal and external strategies of success of a company, this ensures each step of the way to follow and provokes the impulse to innovation and productivity.

BENEFITS

The implementation of international standards will help you improve performance, guarantee quality, manage risks and obtain many other benefits that will help improve your organization in every way; some of the advantages are:

Provides more information and value to the product or service, so that the customer can make a purchase decision more easily.

It points out several communication channels with the supplier/manufacturer to guarantee the possibility to complain, participate, give feedback and provide customer services.

Increases competitiveness in the market and increases the possibilities of purchase and re-purchase compared to those companies that do not have ISO certifications.

A Quality Management System (QMS) could be defined as the set of ordered and coordinated activities that allow to offer quality products or services for customer satisfaction; that is, they are components susceptible to planning, control and continuous improvement, so that they meet the requirements and exceed customer expectations.

In general terms, the construction of a QMS is based on five basic elements:

1. Organizational Structure
2. Planning (Strategy)
3. Resources
4. Processes
5. Procedures 

   WHAT IS A QUALITY MANAGEMENT SYSTEM IMPLEMENTED FOR?

Having a good implemented QMS assures you some advantages such as:

• Guarantee of the good functioning of the company, therefore, the fulfillment of the organization’s objectives. For this, it is necessary that the objectives related to the quality of the system are in accordance with the general objectives of the business; otherwise, the quality objectives will be fulfilled but will not contribute to the fulfillment of the goals and objectives.
• It facilitates the management of the development of activities based on the quality principle. A QMS allows a comprehensive analysis of performance and the detection of opportunities for improvement, which, if successfully resolved, will be significantly reflected in the company’s performance indicators.
• Improvement in the organization of the required processes, as well as the synergy between the members of the organization.

Due to the wide scope and flexibility of ISO standards, any business can implement a Management System.

The International Organization for Standardization (ISO) has segmented the business lines into 39 sectors. At QAlliance, we have specialized in 3 of these sectors, without neglecting the rest.

There are 10 requirements for ISO certification, among them, we can highlight the following:

• Organizational Contexts
• Leadership and commitment
• Planning and change control
• Support
• Operational planning and control
• Performance Evaluation
• Continuous improvement

As part of the specifications required for certification, the following are included:

• Stakeholder Identification.
• Process Interaction.
• Risk and Opportunity Planning (in relevant areas).
• Control of Documents and Records.
• Internal Audit.
• Management Review.

To be eligible for ISO certification, 4 essential requirements must be met:

1. To have implemented the corresponding Management System
2. To have at least 3 months of records
3. To have carried out at least one internal audit.
4. To have carried out a management review

Advantages of obtaining ISO 9001:2015 Certification with QAlliance:

• Reduction in delivery / response times.
• Cost reduction.
• Highly trained and competitive staff.
• Significant reduction in rework.
• Controls applied in strategic areas.
• Unique tools in the market within your reach.

• The ISO 9001 certification cycle covers a period of 3 years.
• The certification committee is responsible for granting or refusing certification, extending or reducing the scope of certification, suspending or restoring certification, or withdrawing or renewing certification.
• Surveillance audits are conducted at least once a year.
• The date of the first surveillance audit shall be no later than 12 months from the date of the certification ruling.
• The re-certification audit must be planned and carried out before the certification expiration date.

The cost of certification depends on several factors such as the size of the company, the scope of the company and the number of employees, among other factors.

We invite you to visit the QAlliance Quoter