Education Sector
ISO Quality Management Systems began as an industrial and production-related activities standard; however, over time they have been implemented in most social activities, including the Education Sector.
Quality within education centers must be closely related to the concept of Quality Education established on the ISO 9001 norm.
WHAT ARE THE PRINCIPLES APPLICABLE TO THE EDUCATION SECTOR?
In order to understand how the Quality Management System is carried out in Educational Centers, it is necessary to consider and analyze the principles that must be complied with.
Some of the principles applicable to the educational sector are:
- Focus on continuous improvement
- Management and evaluation of human talent
- Promotion of effective communication and information
- Training as a foundation for change
- Process-based management approach
- Prevention as the basis of educational management
- Promotion of a culture based on continuous improvement
- Satisfaction of the needs and expectations of students and parents.
To carry out the correct follow-up of actions in order to comply with the principles, it is recommended the elaboration of a Quality Manual that includes the quality policy, objectives, procedures, documents necessary for the planning, operation and control of the processes, and the records of the activities that have been carried out.
WHAT ARE THE BENEFITS OF ISO STANDARDS IN THE EDUCATION SECTOR?
In the Education Sector, some of the benefits that can be obtained are:
- Improved image and status of the center
- Motivation and commitment of the center’s staff
- Promotion of internal management organization
- Increased family confidence in the institution.
- Knowledge of families’ needs and expectations.
- Continuous improvement and self-evaluation
- Systematization of activities and responsibilities necessary to achieve an optimal result.
- Adoption of common criteria for planning, execution and evaluation of educational management.